We have open account terms for those who meet our criteria and are approved. All Accounts are due by the 10th of the month for purchases made in the preceding month. Open account customers not paying on or before the 10th will be subject to suspension of credit terms. Past due accounts will be charged a monthly service charge of 1.5% on the outstanding balance. A $35 return check charge will be billed for any return checks on account. Credit card transactions could be subject to a 3% convenience fee.

Delinquent Accounts

We will make every effort to arrive at a mutually beneficial agreement to assist those customers who have occasional cash flow problems. It has always been our policy to work with our valued customers through difficult times. However, we reserve the right to refuse shipment to any account continually maintaining a delinquent status. Failure to resolve this will result in the dissolution of our business relationship and/or swift action will be taken by our collections attorney.

Ordering

Customers may place orders with the office Monday-Friday from 8AM-5PM. Online ordering is available 24 hours.

Special Orders

Please remember that special orders take extra time to get and we cannot be held responsible for manufacture delays. Special orders cannot be canceled or returned!

Refused Orders & Returns

All returns MUST have a Return Authorization issued by AllPro. Paperwork should be attached to the product(s) being returned. Please provide an extra copy for the driver to sign and to keep for your records. ALL RETURNS must be in resalable condition. Used or installed parts will not be eligible for credit. Factory Mandated Warranty Procedures Must be Followed When Possible. ***Please see AllPro or Factory sales reps for guidance.*** Product should be taped and banded in factory condition. (Rope and duct tape are NOT appropriate) Product must be free of markings and labels and in original packaging. Please take care not to damage boxes; torn boxes are not resalable and won’t be accepted for return. Blister packaging MUST BE UNOPENED. If damage is concealed, please provide pictures for a replacement within 24 hours of delivery. 

BEFORE any credits are processed, the item must be received and inspected by the AllPro Returns Department. If the product meets the above conditions, credit will be issued and applied to your account. If your account exceeds a 10% Rate of Return, an automatic 15% restocking fee will be applied. This will be deducted from your credit at the time of processing. AllPro DOES NOT issue refunds by cash, check, or directly back to a credit card. If a product does not meet the required expectations, the item(s) will be redelivered at our soonest convenience. Please note:  discontinued, non-stocking, or special-order items CANNOT be returned. Credit memos will be valid for 12 months from the date issued. All returns must be submitted within 90 days of invoice. Exceptions can only be made at the discretion of AllPro management. Any return that is accepted outside of the 90 day window will still be subject to the same terms and conditions detailed above.

Delivery

We will ship your orders as fast as possible. Depending on location, either the same day or next day in most cases. We will use the best means possible from our locations. The minimum amount for delivery on our truck is $100. $15.00 is our current delivery charge and is subject to change.

Warranties
Manufacturers warranties apply to all products. Warranties do not cover labor costs for removing and replacing defective products. In addition, manufacturers will not cover paint costs. Always test fit prior to painting.

Personal Guarantee

In the event of default in payment of this account, I personally guarantee payment of any unpaid balance with interest as set forth above and all cost of collections including attorney fees as set forth above.

US SMS Terms and Conditions

ALLPRO DISTRIBUTING - Short Code 39854

When you opt-in to the service, we will send you a message to confirm your signup. Message and data rates may apply. Message frequency will vary. Text "HELP" for help. Text "STOP" to cancel.

You can cancel this service at any time. Text "STOP" to 39854. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.

If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

If at any time you need assistance, just text "HELP" to 39854. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

Participating Tier 1 carriers: AT&T, Sprint/Boost/Virgin, T-Mobile, MetroPCS, Verizon Wireless. 

T-Mobile is not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

For all questions about the services provided by this short code, you can send an email to salesteam@allprob2b.com or call at 800-858-4487.

If you have any questions regarding privacy, please read our Privacy Policy.